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Value of an Equipment Protection Plan

Protect Your Truck. Protect Your Business.

A reliable used truck equipment protection plan protects you from paying expensive repair costs when major equipment like the engine, pistons, turbos, after treatment and transmission fail. It’s a sound investment that could pay for itself with just one major failure, safeguarding your livelihood and giving you peace of mind.

Major Components Repair Costs Range

NTP ULTRA 2 Equipment Protection Plans and Coverage

More Coverage, More Value With NTP ULTRA2

Penske offers NTP's ULTRA 2 program, offering the most extensive equipment protection plans¹ on the market for Class 2-8 commercial vehicles. ULTRA 2 has more coverages, expanded conditions and no fixed limits for repair costs² on engines, critical components (fuel injectors, water pump, fuel pump, ECM), turbo, transmission and differential. There's no other equipment protection plan on the market like Ultra 2.

Our equipment protection plans provide the most comprehensive coverage options for the powertrain and 42 essential after treatment components. Coverage options range from six months to three years, and from 50,000 to 300,000 miles.

ULTRA 2 Equipment Protection Plans

Light Duty, Class 2-4 and Medium Duty, Class 5-7 Trucks³

12 Months / 50,000 Miles

• Engine, Transmission and Rear Differentials
• Engine, After treatment, Transmission and Rear Differentials

24 Months / 100,000 Miles

• Engine, Transmission and Rear Differentials
• Engine, After treatment, Transmission and Rear Differentials

36 Months / 150,000 Miles

• Engine, Transmission and Rear Differentials
• Engine, After treatment, Transmission and Rear Differentials

Mileage Surcharge +251,000 Miles

Heavy Duty, Class 8 Trucks

12 Months / 100,000 Miles

• Engine only
• Engine, Transmission and Rear Differentials
• Engine and After treatment
• Engine, After treatment, Transmission and Rear Differentials

24 Months / 200,000 Miles

• Engine only
• Engine, Transmission and Rear Differentials
• Engine and After treatment
• Engine, After treatment, Transmission and Rear Differentials

36 Months / 300,000 Miles

• Engine only
• Engine, Transmission and Rear Differentials
• Engine and After treatment
• Engine, After treatment, Transmission and Rear Differentials

Mileage Surcharge +551,000 Miles

See list of covered components for factory defects in material as well as workmanship.

After treatment Components Protection

After treatment failures are the most common claim submitted for repair. And since the cost to repair today's complex diesel engine after treatment systems can be big, truck owners have found tremendous value in adding equipment protection to these critical components. Failures to any of the main after treatment components, such as the DPF filter, EGR cooler or SCR system, can cost thousands of dollars to fix, on top of the damage they cause to the hard parts of the engine.

That's why you need comprehensive after treatment component coverage from NTP. The ULTRA 2 program offers coverage on 42 essential after treatment components including filters, tanks, injectors, actuators and sensors:

• Sensors = 12 Components
• EGR Cooler and Valve
• DEF = 10 Components
• DEF Pump and Senso
• rDPF Filter and Injectors
• DOCSCR Catalyst and Decomp. Pipe
• Exhaust Throttle Valve
• BPV Valve
• After treatment ECM
• After treatment Wiring Harness
• "One-Box"⁴
• Hydrocarbon Doser Valve = 3 Components (See the complete list of covered components.)

When you add after treatment coverage to your NTP equipment protection plan, you cover not only the 42 after treatment components but also any progressive damage that failures may cause to covered components inside the engine.⁵ It's the very best way to protect the business investment you've made in your truck from the high repair costs due to after treatment component failures.

See list of covered after treatment components.

List of Covered Components

Covered Components

Class 2-7 trucks must be 8 years or newer from current calendar year and less than 350,000 start miles.

Class 8 trucks must be 8 years or newer from current calendar year and less than 800,000 start miles.

Engine

Internally Lubricated Hard Parts

• Camshaft and Cam Bearings
• Cam Followers
• Connecting Rods
• Connecting Rod Bearings
• Connecting Rod Caps and Screws
• Crankshaft
• Cylinder Block Casting
• Cylinder Head
• Cylinder Head Gasket
• Cylinder Liners
• Cylinder Head Bolts
• Hydraulic Lifters
• Injector Cups
• Intake and Exhaust Valves
• Intake and Exhaust Valve Guides
• Main Bearings
• Oil Cooler and Housing
• Oil Pan
• Oil Pump Pick Up Screen
• Oil Pump Pick Up Tube⁶
• Oil Pump Pressure Relief Springs and Valves
• Pistons, Piston Rings and Piston Oil Cooling Jets
• Pushrods
• Rocker Arms and Rocker Arm Shafts
• Thrust Washers
• Timing Gears
• Timing Gear Cover and Housing
• Valve Cover
• Valve Retainers and Keepers (Locks)
• Valve Seats
• Valve Springs
• Wrist Pins

Non-Oil Related Components

• Exhaust Manifold
• Flywheel Housing
• Intake Manifold
• Thermostat Housing
• Vibration Dampener

(CC)⁷ Engine Fuel Injectors, Water Pump, Fuel Pump and ECM

• Complete Injector
• Fuel Injector Hard Lines
• Fuel Injection Pump
• Fuel Pump
• Engine Control Module (ECM)
• Water Pump

(CC)⁷ Turbo

• Bearings
• Internal Variable Vane Assembly
• Turbine and Turbine Shaft
• Turbo Actuator

Transmission

• Bands
• Bearings
• Blockers
• Bushings
• Drums
• Gear Sets
• Governor
• Oil Pump
• Shaft(s)
• Shift Forks
• Synchronizers
• Thrust Washers
• Torque Converter
• Valve Body

Differential

Internally Lubricated Hard Parts

• Axle Housing
• Axle Shafts
• Bearings
• Bushings
• Carrier Case
• Gear Sets
• Limited Slip Clutch Pack

Power Divider

• Bearings
• Gears
• Shafts
• Shift Forks

List of Covered After Treatment​​ Components

Components⁸

• After treatment Electronic Control Module (ACM)
• Back Pressure Control Valve (BPV)
• Diesel Exhaust Fluid (DEF) Module with Injection Nozzle
• DEF Heater Control Relay
• DEF Dosing Module - Wiring Harness
• DEF Heated Lines (3)
• DEF Heater Coolant Control Valve
• DEF Heating Elements
• DEF Heating Fittings (3 on Supply Module)
• DEF Pump and Module
• DEF Solution Level/Temperature Sensor
• DEF Tank
• Diesel Oxidation Catalyst (DOC)
• Diesel Particulate Filter (DPF)
• DPF Air, Fuel, and Coolant Lines
• DPF Air, Fuel, Manifold Assembly
• DPF Dosing Module
• Exhaust Gas Recirculation (EGR) Valves
• EGR Actuator
• EGR Connecting Bellows and Clamps
• EGR Cooler(s)Exhaust Piping, Clamps, and Gaskets
• Exhaust Throttle Valve
• Hydrocarbon Doser Injector (HC Doser, 7th Injector, ARD, AHI Module)
• Hydrocarbon Doser Valve - Air, Fuel, and Coolant Lines; and Inline Air Filter
• Hydrocarbon Doser Valve (Voss Valve)
• Selective Catalytic Reduction (SCR) Catalyst
• SCR Decomposition Pipe and Pipe Elbows
• Sensor, BPV Pressure
• Sensor, Delta P (DPF Pressure)
• Sensor, DOC Inlet Pressure
• Sensor, DOC (Post) Temperature
• Sensor, DOC (Pre) Temperature
• Sensor, DPF Air Supply Pressure
• Sensor, DPF Backpressure
• Sensor, DPF Fuel Pressure
• Sensor, Lambda (O2 Sensor)
• Sensor, NOx (2)
• Sensor, Pressure After Exhaust Throttle Valve
• Sensor, SCR (Post) Temperature
• Sensor, SCR (Pre) Temperature
• Wiring Harness - Emission Systems (including overlay)

Additional NTP ULTRA 2 Equipment Protection Plans and Services

Optional Coverages for Class 2-8 Trucks

Rental Truck Assistance⁹

When your truck is down due to something covered by your equipment protection plan, NTP will provide a Penske rental truck to keep you moving and on schedule to your destination.

• NTP pays for the rental while your vehicle is in the shop.
• 7 and 14-day plans are available.
• Rental days can be used as needed during your equipment protection plan term.

Comfort Package¹⁰

The Comfort Package covers components that keep you moving and comfortable in the cabin. Terms are available for 12, 24 or 36 months and must match equipment protection plan terms.

Covered components include:

• Charge Air Cooler
• Radiator and Radiator Cap
• Fan Clutch
• Engine Air Compressor
• Alternator
• Starter and Starter Solenoid
• Engine Brake
• Fuel Tanks, Cap and Valve
• Radio
• HVAC Blower Motor and Resister
• HVAC Temperature Controls, Control Head, and Control Valves
• HVAC Air Compressor and Pulley
• HVAC Fan Hub
• HVAC Heater Core

Auxiliary Power Unit (APU)¹¹

As anti-idling laws become widespread across the U.S., heavy duty truck fleets are turning to auxiliary power units (APUs), to operate accessory equipment. We have programs to protect them with terms for 12, 24 or 36 months.

Covered components include:

• Internally Lubricated Hard Parts Limited to Camshaft and Cam Bearings
• Cam Followers
• Connecting Rods
• Connecting Rod Bearings
• Constant Velocity Valve Crankshaft
• Hydraulic Lifters
• Intake and Exhaust Valves and Guides
• Injectors
• Main Bearings
• Oil Pan Oil Pump Gears
• Oil Pump Housing
• Oil Pump Pick Up Screen
• Oil Pump Pick Up Tube
• Oil Pump Pressure Relief Springs and Valves
• Pistons
• Piston Rings
• Piston Oil
• Cooling Jets
• Push Rods
• Rocker Arm Shafts
• Rocker Arms
• Thrust Washers
• Timing Chain and Gears
• Timing Chain Tensioners
• Timing Gear Cover
• Valve Cove
• Valve Keepers (locks)
• Valve Retainers
• Valve Springs
• Wrist Pins
• Water Pump

Refrigeration¹²

Self-Powered Straight Trucks and Trailers

Protect yourself against catastrophic failure from the highest value engine and refrigeration components.

Covered components include:

• Cam Followers
• Camshaft & Bearings
• Compressor (Reciprocating or Scroll)
• Condenser Coil
• Connecting Rod Bearings
• Connecting Rods
• Crankshaft & Main Bearings
• Engine Gears
• Evaporator Coil
• Exhaust Valves
• Injector Pump
• Injectors
• Intake Valves
• Microprocessor (Control Board)
• Oil Pan
• Oil Pump
• Piston Cooling Nozzles
• Piston Rings
• Pistons
• Rocker Arms & Shafts
• Thrust Washers
• Timing Chain
• Timing Gear & Tensioners
• Timing Gear Cover
• Valve Guides
• Valve Push Rods & Lifters
• Valve Springs & Keepers
• Water Pump
• Wrist Pins

Coverage also includes progressive damage. Terms are available for 12 and 24 months.

NTP Customer Repairs and Claims Process

Need help with an NTP claim?

It is important to contact NTP before you make any repairs. NTP will guide you through the claims process.

1. Contact NTP

• Using your Self-Service portal.
• This portal has a feature to locate any of the 5,400+ repair facilities NTP works with across the US and Canada.
• Choosing a Preferred Repair Partner will guarantee labor on the covered repair and may also reduce your deductible.
• Call NTP at 877-950-3200.
• NTP Claims Service Representative can help you locate a quality repair facility.

2. Repair Facility Contacts NTP

• If you are already at a repair facility, make sure you let them know you have an NTP equipment protection plan.
• Ask them to contact NTP by your Self-Service portal or by email at claims@ntp-p2k.com.
• As the vehicle owner, only you can authorize the shop to diagnose your truck’s failure.
• If the problem is not covered by the equipment protection plan you purchased, any diagnostic charges are your responsibility.

3. Getting NTP Approval

• Once the repair facility has diagnosed your trouble and provided NTP with repair details, NTP will work up an approval for your claim or let you know if it’s not covered by your equipment protection plan. NTP usually does this on the same day the repair facility sends the information.

4. NTP Settles the Claim

• Once approved repair(s) are completed, the repair facility will send NTP an invoice and NTP submits payment to them for the approved repairs, usually within one hour.
• An equipment protection plan owner is responsible for any claim’s deductible.
• Please review your equipment protection plan thoroughly for equipment coverage, deductibles and other details.

Towing Details

NTP can help you find a service to call. If you use the towing allowance included with your NTP equipment protection plan, the towing cost will be added to your total approved claim amount (up to $350/occurrence). There is a limit of three occurrences during the term of your equipment protection plan.

Electronix Package™

Turn Signals Are So Important, We're Covering Them and a Lot More

The new Electronix Package covers those critical electronics and systems that you shouldn't or can't drive without ─ like adaptive braking, anti-roll sensors, collision avoidance, navigation, power windows/locks, turn signals (blinker fluid not included), wiper motors, and more. The Electronix Package can be added to any NTP equipment protection plan for light, medium, and heavy duty trucks.

Electronix Package

Available for the following terms:

• 12 Months
• 24 months
• 36 months

Coverage is limited to the following OEM installed components only:

• Adaptive braking and cruise control (same camera and front facing radar as lane departure warning system)
• Antenna
• Anti Roll Sensor
• BCA (Battery Cable Access)
• Chassis ECMs (OE installed VECM/VECU)
• Collision Avoidance System
• Driver Assistance System Control Units
• Lane Assist Systems (Camera and Sensors)
• Lane Departure Warning System Camera
• Lane Departure Warning System Sensors (Front Radar)
• Light Control Module (LCM)
• Navigation System Head Unit
• Power Distribution Module (Including primary fuse panel)
• Power Door Locks
• Power Windows and Mirror Controls and Motors
• Primary Driver Guage Cluster (LED or Analog)
• Radio
• Single SAM
• Turn Signal and Wiper Control Mechanism
• Windshield Wiper Motors

Don't get left in the dark ─ or worse, cause a fender bender. Add the Electronix Package to your NTP plan today.